24 Aug 2020

The new impact of UX metrics on SEO

In Q2 of this year Google announced that new metrics called “Core Web Vitals,” or automated sets of signals related to user experience, will soon impact your site’s SEO ranking (Source: Google Blog). These will be combined with existing user experience criteria, such as page load time and mobile-friendliness, to better measure and reward sites with higher quality user experiences through higher SEO rankings. In recognising that many businesses are preoccupied with responding to the effects of Covid-19, this update will not roll out until 2021 and Google will provide a 6 month notice before their algorithm is updated.

We believe user engagement will improve as experiences on the web get better, and that by incorporating these new signals into Search, we'll help make the web better for everyone.

Sowmya Subramanian, Senior Director Of Engineering Google Search

The Web Vitals cover the following areas:

  • Site Load Time, measured by what they call “Largest Contentful Paint,” or how quickly the site’s main content has been loaded.
  • Interactivity, measured by what they call “First Input Delay,” or site responsiveness of a user first interacting with the page (their first “Session” you could say).
  • Visual Stability, measured by what they call “Cumulative Layout Shift,” or the amount of what they deem to be unexpected layout shifts or visible page content

Source: Chromium Blog

Now UX not only impacts a user once on your site, but whether or not they’re likely to get there in the first place.

Michael Reiss, Senior Strategist Catch

Google clarified that while promoting a best in class user experiences is important, this should be coupled with high quality and relevant content. Both of these factors will be considered when calculating a site’s SEO ranking. Companies need to be confident that their SEO Strategy, such as meta-data tagging and keywords included in copy, is up to date.

While these metrics provide great starting points for considering your site’s user experience, there are many other quantitative and qualitative measures you should adopt as well. This includes activities such as running site surveys, creating a heuristic evaluation, and conducting usability tests and user interviews. It’s great to improve your site’s search rankings, but if you don’t deliver a good experience once a user lands on your site, what’s the benefit of ranking higher? This is particularly important as we know 88% of online consumers are less likely to return to a site after a bad experience (Source: SWEOR).  

Google’s announcement is a great way to spark a larger conversation about the importance of user experience and an up to date SEO Strategy among your team, department, or broader company. If you need help starting these conversations, or are ready to get to work, get in touch.

08 Mar 2020

International Women's Day 2020

International Women's Day is once again upon us! To celebrate, Helen, our Delivery Director, spent six minutes with six of Catch's irrepressible women from across each of our teams, discussing their experience as women in the tech world and get their views on the future. 

  • Cindy, Design Associate 
  • Michael, Strategist 
  • Omnia, Senior Developer 
  • Gabriela, Developer
  • Gayleen, Senior Project Manager
  • Becca, Delivery Lead

Six Minutes with Six Women

Previously I wrote a post mulling over my thoughts and feelings as to how we try to ensure a safe, democratic and egalitarian working environment at Catch. At the time, the #MeToo movement was garnering momentum and brought the discussion of what it meant to be a woman living an agency life roaring into studios everywhere, including ours. 

For International Women’s Day this year, rather than me waxing lyrical on my own views, we caught up with women from each of our teams, all from wildly different backgrounds and with a variety of agency years under their belts. 

At Catch we focus on working out what drives each team member, so we can help them attain their goals and reach their full potential. For women, often faced with an additional layer of challenges, working out what drives us is key to ensuring we overcome those challenges, so we asked our team about the challenges they feel they’ve faced in the industry and how they overcame them.

There are challenges that I face as a developer but my passion for learning keeps me moving forward

Gabriela Savova, Front End Developer

Gabriela described her first days in the industry, thinking about what’s kept her working in tech for seven years, “I kept thinking ‘Is this for me?’ And, of course, it was. I really enjoy the fact that I work in a dynamic environment where every day I can learn different things. There are challenges that I face as a developer but my passion for learning keeps me moving forward.”

One day, the idea that women need to find a way to push themselves forward should be anachronistic, but, for now, one of our strengths is in the ability to self-motivate, to take strength from adversity. Senior Project Manager Gayleen told us about falling foul of the gender pay gap, noting: “As frustrating as it was, that experience taught me the best way to overcome that sort of challenge was through being extremely prepared to highlight and explain how my contribution has positively impacted the business. I know some people may think ‘you shouldn’t have to work harder for the same reward’, but at least now I am more confident in openly discussing my achievements whenever I need to.”

“I guess the challenge was to be heard and acknowledged in a company which was predominantly staffed by men,” Cindy, the newest member of our Strategy and Creative team said, thinking back to her previous experience.

Twelve years into her tech career, Omnia echoed Cindy’s thoughts, positing that building trust helps ease the way, “I have been working in tech for around twelve years now, and I think it’s always a challenge to work in the tech industry as a woman - it’s still a male-dominated field. You’ll always have to prove yourself, but once you gain trust, you can excel.”

I would love to see more people in senior positions (both men and women) who want to mentor females starting out in their careers. This is critical as we know the positive impact a good mentor can have

Michael Reiss, Strategist

Michael and Becca both touched on the impact of mentorship on their careers, with Becca stressing how important it is for her to pay that support forward to her team, “I’ve had the privilege of being mentored and coached by numerous inspiring and strong women and this has been instrumental in building my career and instilling a sense of self-belief so I feel a great responsibility to provide the same support to my team, to encourage their self-belief and allow them to grow in their careers.”

Michael notes that availability of mentors is one of the underlying issues, “Speaking with other female professionals, availability of mentors is an area where many women face challenges. I would love to see more people in senior positions (both men and women) who want to mentor females starting out in their careers. This is critical as we know the positive impact a good mentor can have.”
 

Despite the bad rap the tech industry (sometimes deservedly) gets, as Gayleen notes, there are massive advantages to working in an industry that’s still fairly young, “Digital agencies often don’t have the same legacies of gender or race inequality so my ambition has been nurtured and always encouraged to the same extent as everyone else in the business, irrespective of gender or race.” 

Change isn’t something that happens overnight, neither is it something that can be tackled on one front only. “Women’s status in the industry cannot be fully addressed by just focusing on the workplace,” Michael says. “How society raises women, from the subjects we’re encouraged to study to the way we’re educated about finance and the social clubs we’re encouraged to join has to improve for us to gain true equality in every industry.”

Two years on from my last post the idea of representation - of equality - in agencies has taken on a much wider context than just the heteronormative gender divide. Equality means equality for everyone and we’re all responsible for making our industry a better more welcoming place for anyone who fancies joining in. With a greater number of events and meetups fostering more open conversation on the issue of equitable treatment of everyone than ever before, we’re seeing an uptick in tangible change and in the hope for more.  

When asked whether she feels the industry is improving for women, Gayleen muses, “I think we’ve still got a long way to go but it’s clear we’re working to take steps to eradicate gender inequality in the workplace and we certainly should keep working towards that because, well, what would the disadvantage of that be?”

To close, we’ll let Gabriela have the last word: “All ladies in tech, be proud of yourselves and happy International Women's Day!”
 

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